Every column on your booking record, filled in as the job moves.
Staff log in as themselves, so the system records who accepted and who dispatched each booking. The driver and vehicle are copied on at dispatch, so the record stays accurate if they change later. Missing details are flagged in red.
| Person accepting booking | Date of booking | Date of journey | Customer name | Telephone number | Place of collection | Main destination | Fare quoted | Person dispatching booking | Driver full name and PHV licence number | Vehicle reg. | Sublet: operator no. and name |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Example Staff | 04/11/2026 | 05/11/2026 09:30 | Example Customer | 07700 900461 | Euston Station, NW1 2RT | Heathrow Terminal 2, TW6 1EW | £68.00 | Example Staff | Example Driver, EX10001 | EX00 AMP | Not sublet |
| Website form | 03/11/2026 | 05/11/2026 14:00 | Example Customer | 07700 900458 | Paddington, W2 1HQ | Stansted Airport, CM24 1QW | £92.00 | Example Staff | Sublet | Sublet | 00000 Example Cars Ltd |
Example data. Copy your records straight into Excel whenever you need them.
The customer's confirmation is ready as soon as you assign a driver.
The driver's photo, name and PCO badge number, the vehicle and VRM, your operating centre number and your voice contact all appear on one card. If something is missing, the card tells you what to add.
The vehicle's plate, MOT and insurance dates are checked before a driver can be assigned.
- Driver's name
- Example Driver
- PCO badge number
- EX10001
- Vehicle details
- Toyota Corolla Silver
- VRM number
- EX00 AMP
- Operating centre number
- 020 7946 0123
- Voice contact
- 020 7946 0456